PlozzPrivacy Policy
Last updated: July 2, 2026
Plozz is a client app for connecting to your own Jellyfin and Plex media servers. We take a minimal-data approach.
What we collect
By default, nothing. Plozz has no analytics or tracking, and out of the box it does not collect, store, or transmit any personal data to us or any third party. The only information that ever leaves your device is what you deliberately choose to send: an optional crash report or diagnostics log (off unless you turn crash reporting on) or a bug report you submit yourself. Both are described below.
Crash reports & diagnostics (optional, off by default)
Plozz includes an optional crash-reporting feature that isturned off by default. If you enable it under Settings → Help & Diagnostics → Share Crash Reports and the app later crashes, freezes, or is shut down by the system, Plozz sends an anonymous diagnostic report so the problem can be found and fixed.
These reports contain only the technical details of the failure plus your app version, tvOS version, and device model (for example “Apple TV 4K”). They never include your name, your server addresses, your logins or tokens, or anything about what you were watching.
While crash reporting is turned on, you can also tap“Send to Developer” on the Recent Activity screen to send us a copy of the app’s recent activity log on demand — for example when we ask what Plozz was doing around a bug. This is the same list of log lines shown to you on that screen, with tokens, passwords, and server addresses removed, and nothing is sent unless you press the button. If crash reporting is off, the button is unavailable and no log can be sent.
Crash reports and diagnostics are processed and stored by our error-monitoring provider,Sentry(Functional Software, Inc.), on servers in the United States, under Sentry’s privacy policy. You can turn crash reporting off at any time, which disables both the automatic reports and the “Send to Developer” button.
Bug reports & feedback
When you choose to report a problem from inside Plozz, the app shows a link and QR code that open a pre-filled issue on our publicGitHubrepository — only you decide whether to submit it. The pre-filled text includes a small, non-secret summary of your setup (app version, tvOS version, device model, and whether you use Jellyfin and/or Plex) and a short excerpt — the last few lines — of the app’s recent activity log, with tokens, passwords, and server addresses removed. It never includes your full server addresses, logins, or tokens. Anything you post to GitHub is public and handled underGitHub’s privacy policy. You can also email us atfeedback@plozz.app; we only receive what you choose to send.
Your server details
The server addresses and login credentials you enter are stored locally on your device (in the system Keychain) and are used only to connect to the servers you choose. They are never sent to us.
Network connections
Plozz communicates directly with the Jellyfin or Plex servers you configure. Any data handling on those servers is governed by their own privacy policies and the policies of whoever operates them. The only other network destination is our crash-reporting provider, and only if you turn on crash reporting or send diagnostics (see above).
Children
Plozz is not directed at children and does not knowingly collect data from anyone.
Changes
We may update this policy; changes will be posted at this URL.